Master the service call

Turn service calls into a strategic advantage with Dynamics 365 for Field Service. It provides everything your teams need — from optimized scheduling to predictive maintenance.

Course Title Duration Course Code
Dynamics 365 for Field Service Certification Bootcamp
This course teaches you how to use Field Service to increase customer satisfaction with intelligent scheduling, native mobile support, and remote asset monitoring and predictive services to help you get the job done right the first time.
3 days T4D141
Dynamics 365 for Customer Service Fast Track
This course takes an accelerated approach to covering all the major aspects of Microsoft Dynamics 365 Customer Service.
2 days T4D106
Dynamics 365 for Customer Service Certification Bootcamp
This course covers the same content as the Dynamics 365 Customer Service Fast Track, but includes the full exam preparation coaching, evening practice sessions and on-demand sitting of Exam MB2-718 Microsoft Dynamics 365 Customer Service
2 days T4D107