Earn customers for life

Offer world-class customer service that leads to loyalty. Dynamics 365 for Customer Service unifies the way people experience your business—across self-service, peer-to-peer service, and assisted service.

Only Training 4 Dynamics 365 are committed to creating a comprehensive set of Dynamics 365 for Customer Service courses.

Subscribe to our newsletter.

Dynamics 365 for Customer Service Courses

Course Title Duration Course Code
Dynamics 365 for Customer Service Fast Track
End user CRM training for Customer Service team and managers
2 days T4D106
Dynamics 365 for Customer Service Certification Bootcamp
Everything you need to obtain your 'Dynamics 365 for Customer Service' Certification
2 days T4D107
Dynamics 365 Customisation and Configuration Fast Track
Customise and configure your Dynamics 365 system to completely fit your business needs
3 days T4D104
Introduction to Dynamics 365 for Customisers, Administrators and Business Owners
A 'hands-on' introduction to using Microsoft Dynamics 365, and tuning it to your own business needs.
1 days T4D109
Introduction to Dynamics 365 for End Users and Managers
An introduction to the everyday use of Microsoft Dynamics 365 for end users and managers
1 days T4D113
Dynamics 365 Customisation and Configuration Certification Bootcamp
Everything you need to obtain your 'Dynamics 365 Customisation and Configuration' Certification
3 days T4D117
Dynamics 365 Customer Engagement Online Deployment Certification Bootcamp
Everything you need to obtain your 'Dynamics 365 Customer Engagement Online Deployment' Certification
2 days T4D120
Dynamics 365 MCSA Certification Boot camp
Everything you need to obtain your 'Dynamics 365 MCSA', Covering how to implement and customise your system
5 days T4D121
Dynamics 365 Developer Fast Track
Develop custom extensions and workflows for Dynamics 365
5 days T4D125
Introduction to User Acceptance Testing (UAT) for Dynamics 365
Covering how UAT differs from other forms of testing, which are the most appropriate testing techniques and how to apply them in practice
1 days T4D133
Maximising your Dynamics 365 Projects Success
Covering what practical steps can partners and customers take in their own projects to maximise success
1 day T4D140

 

Go top