Offer world-class customer service that leads to loyalty. Dynamics 365 for Customer Service unifies the way people experience your business—across self-service, peer-to-peer service, and assisted service.
Only Training 4 Dynamics 365 are committed to creating a comprehensive set of Dynamics 365 for Customer Service courses.
|Course Title||Duration||Course Code|
|Dynamics 365 for Customer Service Fast Track
End user CRM training for Customer Service team and managers
|Dynamics 365 for Customer Service Certification Bootcamp
Everything you need to obtain your 'Dynamics 365 for Customer Service' Certification
|Dynamics 365 Field Service Certification Bootcamp
This course teaches you how to use Field Service to increase customer satisfaction with intelligent scheduling, native mobile support, and remote asset monitoring and predictive services to help you get the job done right the first time.
|Dynamics 365 Customisation and Configuration Fast Track
Customise and configure your Dynamics 365 system to completely fit your business needs
|Introduction to Dynamics 365 for Customisers, Administrators and Business Owners
A 'hands-on' introduction to using Microsoft Dynamics 365, and tuning it to your own business needs.
|Introduction to Dynamics 365 for End Users and Managers
An introduction to the everyday use of Microsoft Dynamics 365 for end users and managers
|Dynamics 365 Customisation and Configuration Certification Bootcamp
Everything you need to obtain your 'Dynamics 365 Customisation and Configuration' Certification
|Dynamics 365 Customer Engagement Online Deployment Certification Bootcamp
Everything you need to obtain your 'Dynamics 365 Customer Engagement Online Deployment' Certification
|Dynamics 365 MCSA Certification Bootcamp
Everything you need to obtain your 'Dynamics 365 MCSA', Covering how to implement and customise your system
|Dynamics 365 Developer Fast Track
Develop custom extensions and workflows for Dynamics 365
|Introduction to User Acceptance Testing (UAT) for Dynamics 365
Covering how UAT differs from other forms of testing, which are the most appropriate testing techniques and how to apply them in practice
|Maximising your Dynamics 365 Projects Success
Covering what practical steps can partners and customers take in their own projects to maximise success
|Dynamics 365 Project Service Automation
Empowering you to build and deploy outstanding projects on time and within budget
|Dynamics 365 Voice of the Customer
Create, distribute and analyze Surveys from within Dynamics 365