Microsoft Teams - Advanced Skills for Power Users and Managers

Module 1: Overview of course

Objectives and approach

Course overview

How Teams is, in effect, the new Microsoft Windows, a platform to empower and transform your organisation.

Advantages of unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage (including collaboration on files).

Microsoft Teams for application integration and a development platform.

Module 2: Microsoft Teams productivity features

Static tabs and configurable tabs

Tabs to display rich and interactive web content to teams

Activity filtering with @ mentions:

Separate from other less relevant conversations using the activity filter

Personalise your Teams:

Bookmark specific content to spend less time searching for crucial data.

Get work done fast with slash commands

Access a personalised view of apps and contacts

Hide and show Teams to stay organised

Module 3: Microsoft Teams knowledge sharing features

Microsoft Teams connectors:

Keep groups ahead of the curve by delivering updates from the services such as Twitter, Trello, and Wunderlist

Connect streams to channels.

Sync your SharePoint sites:

Add SharePoint pages and lists into Teams channels

Use the SharePoint news connector to stream news directly into channels

Add full SharePoint sites in Teams via the website tab

Include SharePoint document libraries as tabs in Teams

Make content private with information barriers

Sharing the right information with the right people

Create information barrier policies to keep specific information isolated

Module 4: Microsoft Teams collaboration features

Inline message translation

Allow people to chat in their native tongue and translate messages for other users.

Cloud recording with automatic transcript

Make it easier to find specific information with just a keyword or phrase.

Guest access

Connect with individuals outside of their organization.

Proximity sensing

Join a meeting to connect to a nearby meeting room instantly, using proximity-based pairing.

Request for someone new to join your team by making a request on their behalf of say a contractor or freelancer.

Microsoft Teams communications integrations

Connect Teams to communication platforms including Zoom, Cisco Webex, and Slack

Module 5: Microsoft Teams features for the developer

Microsoft App Studio and Bots

Polly: Poll your team members and keep track of employee engagement.

Whobot: Quickly find information about a colleague, or suggestions on who to ask about a certain topic

Grow Bot: Allow team members to exchange kudos

Stats bot: Analytics and scheduled reports via sources like Google Analytics

Adapting Microsoft Teams to suit your industry

Customize Microsoft Teams to suit your industry, with developer templates specifically designed for your vertical organisational requirements.

Module 6: Microsoft Teams features for business leaders

Analytics and BI in Microsoft Teams

Meeting recording for compliance

Managing first-line workers

Utilising Private channels

Module 7: Microsoft Teams Integrations overview and examples

Overview of integrations

Examples of Teams Integrations