Title:T4D159 - Dynamics 365 for Customer Service Functional Consultant Associate Certification Bootcamp
Duration: 7 Days
Please note: course content subject to change
About this Course:
Dynamics 365 for Customer Service Functional Consultants build CX solutions that are fast, agile, and leverage AI to drive actionable insights that anticipate customer needs.
With Microsoft Certification, technology professionals are more likely to get hired, demonstrate clear business impact, and advance their careers.
Covering everything you need to pass your Microsoft Microsoft Power Platform + Dynamics 365 Core Certification Bootcamp Exam (Exam MB-200) & Microsoft Dynamics 365 for Customer Service (Exam MB-230)
Certification Bootcamp Package
This Bootcamp contains the following additional benefits to help you gain your certification:
- Exam coaching classes, every evening during the Bootcamp
- The exam itself.
- Free post course exam coaching sessions via Skype.
- A free resit on Bootcamp during the next 12 months.
- An evening exam slot at our Pearson vue Test Centre *Only available at Bath Bootcamps*
A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.